How to Handle Conflict at Work
Episode 286 | Host: Emilie Aries | Guest: Kwame Christian
“I’m giving you space to share how you feel. I’m also going to share how I feel. Then, We work together together to figure out what makes the most sense.”
- Kwame Christian
Have you ever had to deal with conflicts at work?
Whether you’re debating how to handle a passive aggressive colleague or trying to respectfully disagree with another, properly managing the emotional side of conflict in the workplace can help diffuse the situation.
On today’s podcast, you’ll hear from best-selling author, attorney, speaker, and Director of American Negotiation Institute Kwame Christian who stops by to talk through the best way to approach conflict at work, starting with this 3-step process to compassionate curiosity.
“We can empathize without agreeing.”
- Kwame Christian
Bringing compassionate curiosity to conversations in the workplace provides teams with a psychologically safe environment that builds trust and loyalty, which strengthens teams.
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