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Interviews are nerve-wracking enough, and when you add in the complicating factor of being interviewed over the phone? Yikes! You could be in for all kinds of awkward. Without body language cues to help get your message across, take these simple steps to sound your most polished, prepared, and confident over the phone.

When you’re in a job interview, or sitting down for a one-on-one networking meeting, or you’re getting up in front of an audience to make a speech, you’re best off starting by explaining who the heck you are and answering the implicit question:Why should I be listening to you?